Instant Crash to Desktop after opening the game

[giovannacoelho09]

• Game Version: 20260514.12524.W

• Platform: (Steam windows / Steam Mac / Mac)
  Steam windows

• Mods: (Choose one: never used / removed / active)
  If you have used mods before, please list them: never used

• Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):
  OS: Windows 11,
  CPU: AMD Ryzen 7 9800x3D,
  GPU: AMD 9700 XT
  RAM: 32GB
  Storage: 450GB SSD Nvme (as C: Drive), 1TB HDD (as E: Drive), 1TB SATA SSD (as F: Drive - Game installed here)

• Issue Date:
  Originally started on 05/18/2026 then 05/20/2026

• Error Message:
  Message from crash file: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x000001d89f230150

• Details:
  Launching via Steam, game crashes after loading for approximatelly 5 seconds.

  The following solutions were followed (Separated by: Worked once, Did not Work)

  Worked Once (05/19/2026):
  Rolling back to previous version of AMD Adrenalin Driver 26.5.2 (Latest as 05/14/2026) => 26.5.1 (05/04/2026) - Worked once, then CTD on the next day.

  Never Worked:
  Deleting AMD shader files from appdata
  Reseting AMD Shaders from Adrenalin Software
  Deleting Inzoi folder from “Documents”
  Deleting Inzoi folder from AppData\Local
  Deleting BlueClient folder from AppData\Local
  Running game as Admin
  Running game as compatibility mode
  Resizing F: Drive pagination to a higher value
  Deleting/Reinstalling Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.42.34438
  Deleting/Reinstalling Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.34.31938
  Repair Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.42.34438
  Repair Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.34.31938

  Thanks for the support!!

[jujunesu]

Did you try turning off Hardware accelerated GPU scheduling? Seems to be part of general troubleshooting steps for crashes lately

[giovannacoelho09]

It worked! Thank you so much!