Save files missing from in-game Load menu after September 3 update

Technical Help
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1

  • Game Version:Latest version (September 3 update / ~v0.10)

  • Platform: (Steam windows / Steam Mac / Mac) STEAM WINDOWS

  • Mods: (Choose one: never used / removed / active)
    :round_pushpin:If you have used mods before, please list them:Active

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):Windows 11, NVMe M.2 SSD

  • Steps to Reproduce:

  • Detailed steps to reproduce the problem:
  1. Updated the game to the latest September 3 patch.
  2. Launched inZOI and opened the “Load Game” menu.
  3. Observed that previous save files are completely missing from the in-game list.
  4. Checked the local directory at Documents\inZOI\SaveGames: The .usvx save files and corresponding folders still exist physically with full sizes (~10.5MB), along with an automatic “_backup_v305908_20260903” folder.
  5. The game fails to detect or index these existing save files in the UI.

  • Error message: None (No error code, save files simply do not appear in the menu)

  • Attachments / Files provided:

  1. Save file archive (.zip containing the “20260731-185003” folder and “20260731-185003.usvx”).
  2. Mods folder archive (.zip containing active mods).https://drive.google.com/file/d/1fDxhAJXkTYLhszfQwnG7m3IWZ81lied4/view?usp=drive_link
2

UPDATE#2: It was in the stupid OneDrive folder. That’s why it was called “Disable” because that was my way of trying to disable it in the past. LOL I ended up putting my recent saves etc. into the normal place, and deleting the OneDrive. Now my game is back to normal and everything is where it should be.

UPDATE #1! I found out what happened. After the update, the game changed my file location from: D:\SteamGames\steamapps\common\inZOI to D:\Disable\Documents\inZOI

I had to manually copy all of my files from the old inZOI folder to the new folder to have my saves, CAZ and building presets, textures, 3D printed items, mods, etc. show up. I almost had a heart attack and thought I lost everything, but now everything (so far) shows up in my game. :sob:

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My saves are missing too. I only get the option of New Game. Where is my save file? Also, all of my Zoi Presets are missing from CAZ and everything si set to default. HELP! I can’t play this game without my save and presets.

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3

This sounds a lot like the issue mentioned back in 2025: Save files missing after update → Can either of you confirm or deny this? :thinking:

4

Hello @znmri_0001, thank you for the file. We will check on it.

Hi @SexyZoi, could you please confirm whether you have recently installed or uninstalled OneDrive, or made any changes to your OneDrive sync settings?

If you made any changes, please let us know what was changed and when. This information may help us investigate the issue further.

5

Hi again, we’d like to check the result of the following command. Could you please follow the steps below?

  1. Press Windows + R on your keyboard.
  2. Type cmd and press Enter to open Command Prompt.
  3. In the Command Prompt window, type the following command and press Enter:

echo %USERPROFILE% and then, reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s | findstr /i ProfileImagePath

  1. A folder path should appear below the command.
  2. Please copy the path shown in the 2 results and send it to us.

Thank you!

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(post deleted by author)

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echo %USERPROFILE%: C:\Users\schum

C:\Users\schum>reg query “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList” /s | findstr /i ProfileImagePath
ProfileImagePath REG_EXPAND_SZ %systemroot%\system32\config\systemprofile
ProfileImagePath REG_EXPAND_SZ %systemroot%\ServiceProfiles\LocalService
ProfileImagePath REG_EXPAND_SZ %systemroot%\ServiceProfiles\NetworkService
ProfileImagePath REG_EXPAND_SZ C:\Users\schum

8

Hello @znmri_0001,
Can you also give us the list of mods you are using and result of this command?
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" /v Personal

Thank you in advance.

9

OFC. thank you!

C:\Users\schum>reg query “HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders” /v Personal

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Personal REG_EXPAND_SZ C:\Users\schum\OneDrive\Belgeler

here is the mods:

10

(post deleted by author)

11

Update on the issue:

I have unlinked Documents from OneDrive and confirmed that my active save path is now the local directory (C:\Users\schum\Documents\inZOI\SaveGames).

I tested creating a brand new save in-game, and it saves and loads completely fine in this directory. However, when I place my old save files into the exact same folder alongside the working new save, the game still does not recognize or display them in the Load menu.

This confirms the issue is specifically with the old save files being unreadable by the game rather than a directory/OneDrive path issue. I look forward to your findings on the files I provided. Thank you!