Can't connect to canvas

  • Game Version:v0.3.5/v0.3.4

  • Platform: (Steam windows )

  • Mods: (never used)

    • Hardware Specifications & Operating System (window 11, intel i7 , GPU 3070, RAM 16gb):
  • Issue Date: since I install the game, Aug 30, 2025

  • Error Message: None

  • Details: I tried to click on the screen in the game menu, or upload to canvas button in the character creation, none of them response.

mine is like that too

Mine is like this too. Has anyone managed to fix this problem?

Hi @kennis3456789 and @julianamoreno0705200, If you’re still experiencing this issue, please follow the guide below to check your UID and share it with us.

:link: How do I find my UID?

If you’d prefer not to post your UID publicly on the forum, you can also reach out to us directly through our support page.

1 Like

Hello there, @kennis3456789 @julianamoreno0705200 do you still have problems with Canvas ? Did you try the guide of AR_Noah ?

Waiting for your answer :slight_smile:

Hi I’m having issues with my canvas I can’t download anything, this is straight after the new update

Hello, you have to create a new topic about your problem please :slight_smile: