Can't connect to canvas

Technical Help
, ,
1

  • Game Version:v0.3.5/v0.3.4

  • Platform: (Steam windows )

  • Mods: (never used)

    • Hardware Specifications & Operating System (window 11, intel i7 , GPU 3070, RAM 16gb):

  • Issue Date: since I install the game, Aug 30, 2025

  • Error Message: None

  • Details: I tried to click on the screen in the game menu, or upload to canvas button in the character creation, none of them response.
4 Likes
2

mine is like that too

1 Like
3

Mine is like this too. Has anyone managed to fix this problem?

4

captura
captura1456×855 87.3 KB

5

Hi @kennis3456789 and @julianamoreno0705200, If you’re still experiencing this issue, please follow the guide below to check your UID and share it with us.

:link: How do I find my UID?

If you’d prefer not to post your UID publicly on the forum, you can also reach out to us directly through our support page.

1 Like
6

Hello there, @kennis3456789 @julianamoreno0705200 do you still have problems with Canvas ? Did you try the guide of AR_Noah ?

Waiting for your answer :slight_smile:

7

Hi I’m having issues with my canvas I can’t download anything, this is straight after the new update

1 Like
8

Hello, you have to create a new topic about your problem please :slight_smile: