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Platform: (Steam windows / Steam Mac / Mac) steam
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If you have used mods before, please list them: no
Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):
Steps to Reproduce:
Please provide the entire save file(s) from the date when the issue occurred.
Instruction: How to Send User Files to The inZOI Team (Updated)
Details:
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This is happening to me too. I can’t send texts to anyone who isn’t a family member, but after interacting with a Zoi in person, the option SOMETIMES unlocks, before locking again…
I’m wondering if this is some change for that “exchange numbers” feature the Devs were considering. It would be pretty cool to have to exchange numbers in person before someone can text you. Then you wouldn’t get random texts from people you don’t like. Although that would remove some drama… but maybe they can have random problematic or interested Zoi “find out” your number occasionally, even when you didn’t give it to them lol
im having that same issues and my games crashes so much in the lobby and the video memory error is worst then ever
I thought the same thing. But no matter how much of a friendship relationship I have, the option to exchange numbers doesn’t appear for me. And it wouldn’t make sense if they could do it to me, but I couldn’t do it to them. Maybe they stole my number and block and unblock it as they please
@Cathaysa I meant that I wonder if they changed this in preparation for it but the feature just isn’t fully implemented yet.
Ah okay. Well, I’m sure they’ll fix it 
it seems like something simple to me but I used it in my games
Hi, I was finally able to send a message to a contact after several interactions and when I was about to move in together, reaching the first level of relationship. I think it has to do with the relationship level. But I’ll keep testing with other Zois. Since it still seems strange to me that there are Zois that can send messages, but you can’t to them.
What did seem odd to me is that moving in together appears with just a little friendship. They’re very passionate 
Hi, I have the same problem. I only have one Zoi though.
I tried the interactions, they came over, I also went on a date with my boyfriend. All 3 categories in our relationship are maxed and I still can’t text him, or anyone else.
I have the option to mary him but, not to text him 
I was just about to post a bug and found this thread. As I learned in another thread it is not an issue for all of us. For some texting still seems to be available. So that means they have not taken it away to prepare for the update or something but it is really a bug.
For me it is now completely persistent in every save, new or old and completely irrelevant if the Zois are best friends or just met. The option to send them a text message is permanently greyed out, only responding is possible if they text you.
This is crazy… just yesterday it was not working… Today after weeks (real weeks) where I was not able to send a text message all of a sudden it is possible again and to any Zoi (high and low relationships). Also it is the same save where I played yesterday where it was still broken.
As there was no update or fix I can only assume this is a completely random bug which can randomly resolve itself or can go on for weeks without resolving itself. Very strange.
Today the “send message” option is greyed out again. Same save, no new mods. Nothing big changed. It worked for 2 days and back to broken now.
I hope this gets fixed soon.
When I loaded the save, sending messages was greyed out, both for Vlad and Wesley.
Then Leonard sent a message to Wes and he was able to answer.
So I checked his contacs and almost all were greyed out, but not all, he is able to start a complete new chat with Vlad, who is standing right next beside him. I didn’t know this was even possible.
This is so mesed up 
@LennyOgg You are right!!! But I could swear it was sometimes that none were possible. At least first time this issue occured I remember going through all contacts to check. But this might have been a coincidence as afterwards I just tried one or two and assumed that none will work.
I just checked for different 2 Zois with whom I don`t have a high relationship so far and no text messaging took place previosly:
And same for the ones I already had chats ongoing. Some are greyed out, others are not.
But what is causing it? How does the game decide if you are allowed to send a message or not?
There is so much in this game that needs to be fixed and it still gets worse.
It feels for me they keep on rushing through the updates and in its wake, such bugs happen.
And it gets harder and harder to fix them because it’s all hurried and half-baked.
I don’t remember such a heap of bugs before the October update.
December update is rushed too and all the others will - because Krafton gets pushy for a full release end of next year. And then? We’re already where Sims 4 got after almost ten years
Fully agree with you! They should first fix all the bugs and deliver a solid basis before spending time to create multiplayer, canvas towns and other additional things apart from core gameplay. These will likely just bring more issues even before the existing are fixed.
Which is why all of us were relived when they said they would focus on bug fixes… and yet bugs are still there and new content keeps coming. Look, not gonna complain of finally getting control over the age groups length, but bugfixes should be priority, agreed.
They probably learned this from the Sims 4, they keep on promising this for years and still get away with not fixing the bugs ^^’
Hello everyone (@here).
This issue is already being investigated, and an update will be shared as soon as more details are available.
We’ve also taken note of the concerns expressed in this thread about how the bug is affecting your gameplay experience.
Please know that we’re committed to improving stability and ensuring a smoother play experience for all players. 
Thank you for your patience and understanding as we work on this.
hi me too, first it worked but now it suddenly stopped and everything is greyed out
