Game Crashing when loading a save

Technical Help
1

  • Game Version: 0.4.0

  • Platform: (Steam)

  • Mods: (never used)

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…): Windows 11 version 25H2, CPU: AMD Ryzen 7 5700x 8-core, RAM: 32GB, GPU: Radeon RX 7700 XT, 2.73TB storage (1.23TB used)

  • Issue Date: 9/11/26 ongoing

  • Error Message: N/A

  • Details: Game opens and loads main menu fine, but whenever I try to load a save or start a new game, it crashes when it reaches the final ‘canvas’ loading page.

  • Game was working fine on the new update until the 9th

  • Attached is a screenshot I managed to take right before the game crashed

    Screenshot 2025-11-10 173553
    Screenshot 2025-11-10 1735532559×1439 46.8 KB

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2

  • Game Version: newest v04.4

  • Platform: Steam; Windows 10

  • Mods: (Choose one: never used / removed / active)
    :round_pushpin:If you have used mods before, please list them: Active mods - just clothing, hair - is not the issue (except for stealing space in system drive(!))

  • Hardware Specifications & Operating System (Win 10, HP OMEN 15 Laptop, Not enough space on system drive for Inzoi saving data while launch):

  • Issue Date: 19.11.2025

  • Error Message: none

  • Details: When you load a save the game will crash(or just close, idk) because there’s not enough space on system drive.
  • Was no issue before update at all.
  • If you free space(or the system thinks u do) game will eventually load and be reasonably playable with my requirements. No issues with mods, no crashes.
  • Only issue is you will be told there’s no space to save the game. (Although it saves)
  • Tried to load the saved game next day but got the same issue of game closing before able to load the save. (probably due to lack of space, again)
  • Suggesting to quickly offer a fix to emulate/store game data on drive of choice and not system drive.
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3

Hi @demonkyoko
I’ve merged your topic into an existing post about the loading save issue so all related information stays together

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4

The last update fixed the issue, many thanks!

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5

@demonkyoko Glad to hear the issue has been resolved.
@mookiechookie Sorry for the inconvenience. Are you still experiencing the same problem?

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6

Hey @AR_Noah I’m having a similar issue here :frowning:

My specs are:

Game version: newest v0.4.5

Platform: Steam, Windows 11

Mods: never used, I think

Hardware Specs: Intel(R) Core™ i5-10400F CPU @ 2.90GHz (2.90 GHz) with 32GB RAM and 16GB AMD Radeon RX7800 XT

Operatin System: Windows 11 Pro

Issue date: 5.12.2025 and 6.12.2025 (I haven’t played for while… and I updated the game yesterday and I can’t play)

Error message: none

It happens whenever I try to open a saved game

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7

Sorry to hear that :psycat_sad:
You could try if anything from this guide helps:

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8

I tried everything, but nothing helped :frowning:

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9

You can also contact the support, it’s → here

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10

I just checked the system requirements and noticed your processor is under ‘minimum’.
That could be the reason it’s not loading anymore, I guess(?)
inZOI is already a demanding game and they keep on adding new stuff with every update.
Afaik the team is lowering the requirements for consoles and lower-end PCs, but this might take a while. It’s still early access and there’s a lot to improve.

grafik
grafik960×324 36.8 KB

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11

Thanks @LennyOgg but I was able to play in the past :frowning: it changed with the update… I was even able to play my last saved game, but then it show an error message (I don’t remember which one) and then it crashed. Now it crashes when loading a game with no error message :frowning:

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12

Yes, crashes after updates still happen a lot, sadly.
I hope there will be fixes soon and you can play again :psycat_paw:

Have you tried reinstalling and starting a new save?
(Before doing this, backup your save files you want to keep to a separate folder)

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That was gonna be my next move :frowning: Reinstalling the game. Hopefully it will work

Thanks for the help, tho

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14

Did you already do a file check with Steam? It solved a couple of issues for me a few months back.

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15

Huh, I thought that was included in the guide but it isn’t! I wonder why? This already helped so many players here.

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16

Yeah, I thought so too, but not a word of it in the guide. I’ll try to keep it in mind and add it to most replies xD

1 Like