Local storage lost after reinstalling the system

  • Game Version:

  • Platform: Steam windows

  • Mods:never used

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):

  • Issue Date:2025.11

  • Error Message:

  • Details:After reinstalling the system, the local storage was lost, and many of the character information and saved content I created were gone. Is there any way to retrieve them?
2 Likes

If you had saved some on Canvas you can get those back by subbing to them .
If you did not put content on Canvas, then no.
I supposed you didnt have any backups either or you wouldn’t ask.

2 Likes

(post deleted by author)

I forgot to back up and can’t find it now. Remember to make backups or upload Canvas as soon as possible to prepare for unexpected situations.

1 Like

Because inZOI’s save files are stored in the C drive by default, and it’s also the C drive that gets formatted during a system reinstall, we usually change the default storage location.

Doing this prevents the loss of unsaved data and also alleviates storage pressure on the C drive.

There are many tutorials online about how to transfer them; it’s definitely worth having :wink:

Aren’t the save files in a cloud? One drive or steam?

Mine were until I changed it.