Game crashes when I try to load my save game

Technical Help
2

Can you start a new game without the game crashing?

If you are playing a saved game from previous versions, that had mods installed, that saved game may not open correctly.

Based on your description, I understand that a mod was downloaded and the game was saved with that mod installed. This saved game now cannot be opened and the game crashes when trying to do so.

I don’t use mods.

I am guessing though, that the saved game is still referring to some mods.

Try this:

  • If you are familiar with using Windows File Explorer, set the options to show the file extensions.
  • Navigate to the folder of your game save under

Documents\inZOI\ModSave\<game saved date>-<id>\<game saved date>-<id>\ModInfo.json

  • Backup the ModInfo.json file somewhere else. Remain in the above folder.

  • Open the ModInfo.json file from the above folder in notepad.

  • Delete all contents of the file.

  • Add the following line in the file exactly as is with all brackets and quotation marks. All on one line, just this one line in the file.

{“ModInfo”:[]}

  • Save the file. Ensure that the extension is .json and that .txt extension is not added. The file should be named ModInfo.json

  • Repeat the above steps for all game Autosave folders if you choose to. At this point I would leave them as is in case this solution does not work. If needed later, you can then copy over the ModInfo.json file from the Autosave folder to the main save folder. However if this solution works, then repeat the steps for all the Autosave folders.

What we have done is removed the list of Mods information that the saved game refers to.

Now see if the saved game opens.

This is a workaround, and may not work. Ideally the mods list in the file should already have been removed if you have uninstalled mods.

As a best practice for every game version update,

  • Remove all mods from your save files and make a clean modless game save.
  • Uninstall all mods.
  • Update the game.
  • Start a new game without mods. Then ensure that all works.
  • Open the previous ‘clean saved’ game and ensure that all works.
  • Now add mods one at a time and test them before moving ahead.

Hope this helps.

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