Would you please fill out the form below? It helps with tracking possible causes 
- Game Version:
- Platform: (Steam windows / Steam Mac / Mac)
- Mods: (Choose one: never used / removed / active)
If you have used mods before, please list them:
- Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):
- Steps to Reproduce:
- Please provide the entire save file(s) from the date when the issue occurred.
Instruction: How to Send User Files to The inZOI Team (Updated) - Details:
Please share the date, error message, or screenshots/videos for issue verification.