Hello @mxmun20,
We sincerely apologize for the inconvenience.
We are currently trying to figure out the cause of the issue. We are sorry that it’s taking time.
Hi everyone (@here),
Could you compress this folder and send it to us?
C:\Users\[Username]\AppData\Local\BlueClient\Saved\Config\Windows
Temporary solution after compressing the folder:
For temporary solution, could you try going to C:\Users\[Username]\AppData\Local\BlueClient\Saved\Config\Windows and removing the .ini files (especially GameUserSettings and Engine)? This resets your graphics settings and might allow you to load into the game.
We would appreciate it if you could try this and share the results with us. Thank you.