this yeah I reiterated that to the team that this is good for now but far from ideal as it looks so low quality this way. the more days that pass w this issue, the less assured im feeling 
I’m hoping its just becouse it happen to be the weekend!! but they will fix it! it’s really not fun playing the game with this option at all 
and it rashes the game even more.. the more I play this way the more issues and less enjoyable the game is.. I hope they fix it soon after the weekend
I never even had a “no” as a prompt to re-enable it… just the same white INZOI loading screen and then BAM it crashes… how many days has it been now… 5?! Also thank you so much for the laptop compliment–I do really think it’s gonna be great… I would love to get to play INZOI again, considering I may or may not have bought this laptop with my tax returns specifically to run The Sims 3 and INZOI. Of course, the two games I bought it for will not stop crashing.
omg same! lol I wanted a laptop that could smoothly handle TS3, inZOI, RE, and some other games I play. The G14 is cool but overpriced and has lower Hz; I am thinking ab returning it and getting the Helios now that Best Buy has it back in stock for shipping.
Yeah seriously we need something asap to control this crashing bc my graphics look so dull & lifeless rn w hags turned off. five days and counting and no way to play the way our systems are intended to play 
fr I love storytelling and photo mode in game. I can’t fully enjoy it w the settings drastically changed. ik we normally get updates + fixes on certain days but this definitely calls for an emergency fix, especially being that this little workaround isn’t effective for everyone facing this issue. this has been a horrible experience
do you want to try @bumblebee’s workaround for getting into the game? here is the steps: InZOI Won't Launch After Hotfix v0.7.2 - #32 by bumblebee
Hello everyone (@here),
We are sorry for the inconvenience.
We are currently investigating on the crash issue & not able to launch the game issue.
For those who have not yet sent DxDiag Report (Windows) and Crash Dump Files, it would be a great help if you could send those files here in this post.
Instructions can be found here: How to Send User Files to The inZOI Team (Updated)
Also, thank you all who have sent us the files. We are checking on the cause of the issue.
Thank you.
I am experiencing a problem similar to other players: I am unable to access the game, despite having resolved every other issue.
DxDiag.txt (163.6 KB)
and this my crash files
https://drive.google.com/drive/folders/15BYefOHhxSFoETKhhL9GwIxeea4-PIaX?usp=sharing
Hi everyone! I’m experiencing a crash when trying to load a save. After deleting the save and reinstalling the game, I discovered that the game crashes when creating characters and trying to move them into town. You can create as many characters as you like, but when you move in and the loading screen appears, the game crashes.
DxDiag.txt (117,0 КБ)
UECC-20260331.11471.W-264128-53193442400FC409D7F09E9E4037F05E_0000.zip (17,0 МБ)
Why is there still no solution? We haven’t been able to access the game for days. Our only crime is having a good graphics card (it’s unbelievable!). @AR_Luna
Hello @mxmun20,
We sincerely apologize for the inconvenience.
We are currently trying to figure out the cause of the issue. We are sorry that it’s taking time.
Hi everyone (@here),
Could you compress this folder and send it to us?
C:\Users\[Username]\AppData\Local\BlueClient\Saved\Config\Windows
Temporary solution after compressing the folder:
For temporary solution, could you try going to C:\Users\[Username]\AppData\Local\BlueClient\Saved\Config\Windows and removing the .ini files (especially GameUserSettings and Engine)? This resets your graphics settings and might allow you to load into the game.
We would appreciate it if you could try this and share the results with us. Thank you.
thank you I am rying it now,; I’ll have to re-enable the hardware workaround we used to temporarily bypass the crashing, restart my device, then delete those files and let you know if it worked!
Ok, thank you! If it still doesn’t work, it would be great if you could share the compressed file of this folder:
C:\Users\[Username]\AppData\Local\BlueClient\Saved\Config\Windows
Ok deleting the files didn’t work the game crashed 10 seconds into the logo screen this time. Here is my compressed BlueClient/Windows file:
Engine.zip (4.3 KB)
* EDIT: uploaded the correct format
UECC-20260331.11471.W-264128-D81F7AA54C3C41934F7D9094559779ED_0000.zip (13.6 MB)
Here are my crash reports from the now generated CrashReportClient and Crashes folders
UECC-20260331.11471.W-264128-8FBE3472404085F9561DDE8C7ACCA9E5.zip (4.9 KB)
Hi @coya_nade, Thank you for the files. We will check again.
No problem 
I’m here if you need any other files or information to help the process along
You and I both have an ASUS - I have the ASUS ROG STRIX, but I didn’t like losing the graphics on my other games or the headaches of going back and forth of changing things back from HAGS being off or getting the warning of possible game crashing because it was turned off. I gave the other solution a try and with everything in full play and it worked, no crashing. I unplugged from my system and didn’t plug back in until I was in game. Played no problem on full settings and performance for my system.
Hello @SouLLess,
Can I confirm if deleting .ini files helped you solve the crash issue?
Hi @coya_nade,
Could you try uninstalling the Windows update released on March 31, 2026 (KB5086672)?
You can remove it via Settings → Windows Update → Update history → Uninstall updates.
This update may be related to the issue, so removing it could help improve the situation.
We would appreciate it if you could let us know the results after trying this.
Game Version: 0.7.2 (last one)
Platform: (Steam windows / Steam Mac / Mac) Steam
Mods: (Choose one: never used / removed / active) skins
If you have used mods before, please list them:
Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):
Windows 10
✧ PC ✧
✧ CPU: Intel Core i7-10700F
✧ MoBo: ASUS ROG Strix Z490-H Gaming
✧ RAM: 32GB (16GB x2) Corsair Vengeance LPX
✧ GPU: XFX Swift AMD Radeon RX 9060 XT OC White Triple Fan Gaming Edition 16GB
✧ PSU: Corsair 750W RM750e
✧ Storage: ADATA SSD SU650 (512GB + 2TB)
✧ Case: Hyte Y70 Touch Infinite Snow White
✧ Cooler CPU: ID-Cooling Frozn A610 ARGB White
✧ Coolers: ID-Cooling TF-12025-Pro ARGB White (x3) + ID-CoolIssue Date: dont remember, but it has been more than a month
Error Message: the game crashes before i can get into the house.
SaveGames and Crashes files are here:
https://drive.google.com/file/d/1fYyuBoRGMXwBKvw4PMW2Xfkq8n7Vai_p/view?usp=sharing
- Details:
DxDiag.txt (100,6 KB)
