InZOI Won't Launch After Hotfix v0.7.2

Technical Help
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161

Hi florcasti! :blush:

I’ve merged your post into an existing thread to keep things organized. Feel free to continue the discussion there! Thanks :blush:

162

Hello,
The game has been crashing at launch for a few days. I was able to play a little after March 26
I tried to delete the “.ini” files with no effect.
all drivers up to date

today update changes nothing

files joined

DxDiag.txt (192,5 Ko)

Breadcrumbs_RHIThread_0.txt (24 Octets)

B1D3D12Error.log (164 Octets)

163

Yes, Of course and you can check out to my file. Also your (extra) solution doesn’t work for me…

Windows.zip (2.8 KB)

164

I will try it later when I get back home.

165

Thank you so much!
Unplugging my laptop before loading the game worked and my ultra/max graphics are back :partying_face::grinning_face_with_smiling_eyes:

(the v0.7.3 hotfix dropped an hour ago didn’t work but trying this unplugging method afterwards did; so happy to be back in game again)

166

  • Game Version:

  • Platform: (Steam windows / Steam Mac / Mac)

  • Mods: (Choose one: never used / removed / active)
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):

  • Issue Date:

  • Error Message:

  • Details: It’s impossible to start a new game, the game crashes and closes automatically!!!
167

Hi villerie06! :blush:

I’ve merged your post into an existing crash thread to keep things organized. Please continue the discussion there!

168

Happy this work around works and we can play without having to sacrifice, what we bought our computer’s for, to play a game on ultra settings without worry about whether it could handle it.

169

hello

here is my a new dxdiag report

DxDiag.txt (136.7 KB)

and my crashes files

Crashes.zip (12.8 MB)

Edit to add the config windows files if needed

config windows files.zip (4.9 KB)

I hope it will help and good luck figuring out the issue :frowning:

170

Good evening everyone. I was hoping that today’s patch would resolve the issue, but unfortunately nothing…..

here are my DXDIAG REPORT files and crash dump in ZIP.

DxDiag.txt (99.1 KB)

171

I changed to adrenaline edition 25.12.1 and worked perfectly. I was about to go crazy lol finally. Hope it helps :heart:

172

just tried uninstalling that update; game still crashes at startup so it didn’t work :frowning:

173

Hi @francesca.montenero and @coya_nade,

It looks like Hardware-Accelerated GPU Scheduling may currently be turned off on your system.
Could you please try enabling it and let us know if this improves the issue?

You can enable it by going to:
Settings → System → Display → Graphics → Advanced graphics settings → Hardware-Accelerated GPU Scheduling → Turn it On, then restart your PC.

Additionally, could you try modifying the following setting:

  1. Open the GameUserSettings.ini file in C:\Users\[Username]\AppData\Local\BlueClient\Saved\Config\Windows

  2. Find DLSSG_Mode and set its value to 0
    → DLSSG_Mode=0

    image (63)
    image (63)475×262 9.8 KB

  3. Save the file after making the change

After trying both steps, please let us know if there is any improvement.

174

yeah it was previously on until we turned it off after discovering it was one of the first workarounds to get the game not to crash. it’s back on now because we found a different temporary workaround.

175

Hello, thank you for the clarification. The workaround you’ve mentioned is this one, right?

176

Yes. That is the one. You unplug the power source, it goes onto battery mode. Load up game, when the game loads up, plug back in and play. No crashing at start up and no crashing during play so far, at least not for me. Fingers crossed, don’t want to jinx it. Also your work arounds and the current hot fix did not work, but this does and we do not have to change anything on our end except temporarily unplug while the game loads. Hopefully, you guys can still figure out what went wrong with the update and fix it so we do not have to do anything but play the game.

177

Good morning. I disabled that GPU function only because disabling it allows the game to start. If I re-enable it, the game won’t start. As for the second option, I’ll try it and let you know. Thank you so much! Hopefully we can resolve this and get the graphics back to normal by being able to re-enable the GPU :pensive_face:

178

Thank you so much for this suggestion. I’ll give it a try as soon as possible and let you know. Thanks team!!:heart:

179

I’m having this issue after the latest 1 year anniversary update. I cannot load my saved game. I thought the old saved game was not working cause it crashed with this new update, so i created a new zoi and played for a while. Then i stopped playing and saved the game. When i tried to play again and load the saved file, my game crashes. Tried a few times and still the same. I had also tried the Resolving Crash Issues After the Latest Update still not working for me. I even uninstalled the game and still the same. I’m beginning to get frustrated after trying to fix my game for almost 3 hours now. Please help cause nothing seems to work.

180

Hey there, thank you for adding your feedback to this thread. The team released a brand new hotfix addressing this issue about two hours ago.

“Fixed an issue where a crash occurred when moving cities after loading certain save files” was mentioned in there. Please check it out and let us know whether the issue still occurs or not :grinning_face: