Game Version: Platform: (Steam windows / Steam Mac / Mac) Mods: (Choose one: never used / removed / active) :round_pushpin:If you have used mods before, please list them: Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…): Steps to Reproduce: Pleas…

Yes, great! Now you can simply delete all of them. This won’t harm any of the games you’ve installed currently, so don’t worry. It only helps NVIDIA to generate shaders for each game once again. This can help with errors in the files or some glitches after various driver updates =)

Judging by the 16GB RAM available on your device, that’s pretty tough for a game like inZOI. Can you please check if your DLSS is set at least to balanced, maybe even one of the lower performance options? :thinking:

before the up date it was working smoothly for hours non stop with no issue this computer was bought specifically for this game. and since the update its unplayable even when i rolled back the NVIDIA update . the game is now literally broke and not playable . thank you for the help thou …

even if the DLSS in the lowest is still freezes . and im playing this game since the beginning

Thank you for testing :folded_hands: You mentioned that the latest NVIDIA update doesn’t work well with inZOI? What exactly happened or how did you notice that? :thinking:

Well, the moment I wanted to run the game after the update, it wanted me to update my Nvidia drivers which I didn’t and the game was working almost like normal . but then i decided to update the drivers and from that moment, the issues started occurring like my game was freezing, then crashing, an…

I checked it right now and everything seems fine. I don’t have what I’m not supposed to have. All the settings on the crash site are perfectly fine And like I said, since the release of the game, I was playing it perfectly fine. No issues. Maybe slight issues here and there, but basically no issues…

You didn’t perform all actions from the official crash guide just now, I assume? Especially clearing PSO might be helpful.

Yes, I didn’t clear them because I didn’t have them. I had nothing to clear.I went through all of the Cache Files and i dont have them .So I cannot clear something that I don’t have.That’s the proof, for example. [image]

hola @Cami_0023 hola @HeinziDerHeld perdonar que me entrometa os sigo atentamente . El borrado del caché pso se programa en las opciones dentro del juego, no lo has borrado aquí? dentro del juego te dejo foto. Opciones/Gráficos/ Borrar caché pso se programa y se reinicia el juego, tarda un poco la…

the game freezes

Technical Help

HeinziDerHeld September 11, 2026, 7:02pm 7

Would you kindly take a look at this official crash guide and perform all the steps mentioned there? Resolving Crash Issues After the Latest Update → afterwards, please let us know if the freezes are still bothering you

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the game freezes

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