A small addition that seems to be important, the computer is connected to a UPS
I would like to add that I play on a windows gaming laptop and Iām experiencing crashing issues with the game as well. Iāve redownloaded the older version of inzoi to be able to play, otherwise my game will crash just from trying to enable the mods. I canāt create a new save or open an old one.
It is the same for me after HotFix V0.7.4 my game still only loads using the unplugged laptop option.
Hello,
The game has been crashing at launch for a few days. I was able to play a little after March 26
I tried to delete the ā.iniā files with no effect.
all drivers up to date
today update changes nothing
files joined
DxDiag.txt (192,5 Ko)
Breadcrumbs_RHIThread_0.txt (24 Octets)
B1D3D12Error.log (164 Octets)
0.7.4 Does Not Fix Crash Issue
0.7.5 Does not fix crash issue
I just tested inZOI on a brand new Omen gaming laptop which we just received today.
- Game Version: v0.7.5
- Platform: Steam / Windows
- Mods: never used
- Hardware Specifications & Operating System Windows 11 Home / Intel Core Ultra 9-275HX / NVIDIA RTX 5090 / 64GB RAM / 2TB SSD
After downloading inZOI and starting it on Steam, the whole laptop froze for about 1 minute. I assume this had something to do with the first intro cutscene not working properly somehow. Then the game booted up without any issues. Loading into older save files from another rig worked flawlessly, just like starting a new game.
We launched the game for a second time and the intro cutscene issue was gone too. No issues detected.
ā The only noticeable crash or freeze issue we were able to witness mustāve been closely related to the intro cutscene with PsyCat and the elevator to AR company. Maybe thatās some kind of hint for future patches? ![]()
I donāt have the intro cutscenes on
but thatās good to know itās not impacting all high-end systems bc that HP Omen sounds pretty powerful w the 5090 GPU and other specs (itās also another great laptop I was looking into before getting this G14)
Iāll also do some further research on this and come back to you; thanks for letting us know!
Hello Everyone ![]()
Iām so sorry but Iām a little bit lost now, is the issue solved now? i saw that you can unplug your laptop and it will work? I have a desktop ![]()
Are we required to send more info? (I sent DxDiag, Crash files, Config files)
Forgive me for asking, but I tried to catch up, but Iām 100% lost T_T
Thank you ![]()
no, sadly it isnāt resolved yet ![]()
![]()
itās been almost two weeks of sending files back & forth, deleting files, and downloading a few hot fixes that havenāt changed anything for us. and we havenāt got a word back on anything within the past couple of days ![]()
Hello my dear
Its really sad ![]()
we have a lot of updates in 2026 coming to look for, but how can we enjoy any when they game isnāt working? I hate the current situation the game isnāt enjoyable .. I feel like our issue isnāt priority ![]()
Iām sorry if iām negative but Iām really frustrated T_T
AMD desktop user reporting in, since it seems like the majority (all?) of the reports here are coming from laptop users with Nvidia graphics. I would like to note that the game functions correctly with SmartZoi disabled. Enabling SmartZoi causes it to crash upon loading a save.
- AMD Ryzen 5 5600X
- AMD Radeon RX 7800 XT (Adrenalin 26.3.1)
- 32 GB DDR4-3600
- 2 x 1 TB NVMe
- Windows 11 Pro (25H2, 26200.8037)
The fear I have is and I hate to say it but . . . every time they put out another hotfix that doesnāt work, is another update and another chance that, the workaround that we, the players have found to get into the game, will become broken and stop working. I hope this is not the case and they fix what they broke and we wonāt have to worry about our workarounds. I will say, I wonāt continue to invest in a game I canāt play on my computer, if I have to change everything on my computer to make a game play. I did that when I first started gaming and that is why I invest in higher end gaming rigs now, so I do not have to do it again. Anyways, that is just my 2 cents.
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Hardware Specifications & Operating System (Windows 11, Ryzen 7 9700x, 5070 , 32gb corsair vengeance , 1TBā¦)
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My game crashes trying to load a save, or after creating a new zoi. tried with smart zoi on and off, tried with mods and no mods. not sure what is going on, updated to the newest version.
(post deleted by author)
I tried downloading Inzoi on my handheld ROG XBOX Ally X, and it didnt crash and can play as usual, i can even load my saved games. So yeah only the higher end PCs are having this crash issues.
POSSIBLE SOLUTION:
I have finally managed to get into game without having to unplug the charger lead.
It sounds like I have found a fix for the issue where inZOI fails to launch unless you manipulate the power cable. This usually happens because the system incorrectly defaults to a low-power mode or integrated graphics, failing to provide the GPU with enough juice to start the gameās demanding processes, like shader compilation. [1, 2, 3]
By adjusting the Power management mode in the NVIDIA Control Panel, you are likely forcing the GPU to stay at its ā3D clocksā (performance speeds) during launch, which bypasses the power-state glitch. [4, 5]
Recommended Settings for Stability
To ensure the game continues to start reliably without you having to mess with the physical power lead, check these specific settings:
-
Power Management Mode: Set this to āPrefer maximum performanceā specifically for the inZOI program profile rather than globally. This prevents your GPU from down-clocking during menus or static scenes, which can cause crashes.
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CUDA - GPUs: If you have a dual-GPU setup (like an integrated chip and a dedicated card), go to the inZOI profile and manually select your main dedicated GPU under CUDA - GPUs to ensure the game doesnāt try to start on the weaker one.
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Vertical Sync: Some users found that setting VSync to āUse the 3D application settingā fixed crashes, as āFastā or other forced modes sometimes caused the game to fail at startup.
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Shader Cache Size: Set this to at least 10 GB (or 100 GB if you have the space). Large open-world games like inZOI need significant cache space to load assets smoothly without power-draw spikes. [4, 5, 6, 7, 8]
Additional Troubleshooting
If the power management tweak eventually stops working, these are the most common ānext stepsā for this specific error:
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Update Drivers: Use the NVIDIA App to ensure you have the latest Game Ready drivers, as they often include specific stability patches for new titles.
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Verify Game Files: Right-click inZOI in your Steam Library > Properties > Installed Files > Verify integrity of game files.
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Clear Shader Cache: If the game crashes during the āoptimizing game filesā screen, manually delete the NVIDIA DXCache folder located at
%LocalAppData%\NVIDIA\DXCache. [2, 9, 10, 11, 12, 13]
I really hope this works for everyone else.
I agree, I bought the PC only for inzoi and I had to work harder to get it!! and now i canāt enjoy it? itās really frustrating i canāt play the game the in-game now looks different and not enjoyable
and now we donāt even have updates ![]()
I really feel your pain @Sarsoi are you using a Nvidia RTX 5080 Graphics Card on a Desktop PC? I want to help if I can.
Iām using a Laptop RTX 5080 as you know until now unplugging the charger on laptops was the only way to get the game fully loaded so we could play. I have now managed to avoid having to do so.
Please try the following in your GPU Control Panel. This has made it possible for me to fully load as intended.
Control Panel, 3D Settings, Program: inZOI, Power Management set to Prefer maximum performance.
I also made sure that Image Scaling is set to On.
The remedy is explained in the link below.
https://forum.playinzoi.com/t/topic/11285/217?u=jackie7sims
I hope this helps.
Hello
Thank you so much for saying this, @coya_nade temporary solution actully worked and the game is running
But the lower graphic is not the same anymore, even my zois looks different.. it feels like this isnāt my game anymore.. Iām slowly feeling like I donāt weant to play anymore
and I was so excited for 2026.. but to be honest Iām not really anymore.. if it will aways look like this ![]()


